Exchanges & Returns

 

No hassle return policy. 

If you are not completely satisfied with your purchase you may exchange for size, color.   Simple return the item or items within seven days from purchase.  Simply contact the store at 724.654.6799 or email dianesbtq@aol.com and state the reason for your exchange. An authorization number will be issued after the written request has been approved.  No returns will be accepted without approval.  Upon receipt of merchandise, store credit will be issued.  Merchandise can be exchanged if the item has not be worn, altered and washed.  All tags must be attached.  Checks and debit payment must clear the bank before store credit is issued.  This may take seven to ten days.

Please inspect merchandise upon receipt.  No returns for damages after three days of receipt.  Customer is responsible for return shipping and handling fees. Items can be returned to the following address:

Attn: Returns Dept
Diane's Boutique
1503 Wilmington Rd., Suite A
New Castle, PA 16105


Shoe Returns
All shoe returns must accompany original packaging and not worn for credit to be applied.

Lingerie Returns
All lingerie sales are final.

Gift Cards
Are nonrefundable.